Something big is happening in payments, and most people are not paying attention. Major grocery chains like The Giant Company, Giant Food, and Stop & Shop are rolling out a new way for customers to pay called pay-by-bank. Instead of using a credit or debit card, customers link their bank account directly and pay from it at checkout.
There are no card networks involved. There is no interchange and no middle layer. Consequently, the money moves directly from the customer’s bank account to the merchant. This is not a small test. This initiative is being powered by Fiserv and rolled out across in-store, online, and mobile platforms, with thousands of users already enrolled.
The Real Driver Behind Payment Innovation
What is really driving this shift? The answer is processing fees. Large retailers are tired of paying interchange and network fees on every transaction. Therefore, they are doing what large, sophisticated businesses always do. They are finding alternatives that give them more control and reduce their costs.
This is the same problem that small businesses deal with every day. The only difference is the scale of the operation. In fact, we are already seeing similar strategies at the small business level through dual pricing, cash discounting, and other approaches designed to offset or reduce processing costs.
A Signal of Shifting Payment Economics
This is not a coincidence. Instead, it is the same underlying issue showing up in different ways. When large retailers start rolling out new payment methods like this, it is not just a trend. It is a signal that the traditional card model is being challenged.
Furthermore, it is a signal that merchants want more control over how they accept payments. It proves that the economics of payments are continuing to shift. This movement is not going away. In fact, it is going to accelerate as more businesses seek to protect their margins.
Why Small Businesses Should Take Action
Small businesses should not sit on the sidelines and wait for large retailers to figure this out. There are already practical ways to reduce processing costs, structure pricing more effectively, and improve how payments are handled. The big players are simply validating what smaller businesses have already started doing.
If you are a business owner and you have not taken a close look at your payment setup recently, it is worth asking whether there is a better way to approach it. Because the industry is changing, your strategy should change with it.
Explore New Strategies for Your Business
Our team is always happy to have a conversation and walk through these changes with you. Whether you want to explore options like dual pricing and cost reduction strategies, or simply understand what is changing in the industry, we are here to help.
Call us or visit our website to request a review of your current payment setup. We will show you how to leverage these industry shifts to reduce your costs and support your long-term growth.
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